Privacy Policy
House of Resonance (“we”, “us”) is an architecture, design-build and storytelling studio based in Evergreen, Colorado. This policy explains what personal information we collect through houseofresonance.co and our Instagram messages, how we use it, and the choices you have.
What we collect
We only collect what you give us or what is needed to run the site:
Contact and inquiry forms: your name, email address, site location, timeline and message.
Field guide, founding builder and newsletter sign-ups: your email address, and anything you tell us about what you’re planning.
Instagram messages: if you message us (for example, the word SAUNA), we receive your Instagram username, your messages and any email address you share in the conversation.
Purchases, when available: your name, email and order details. Payments are handled by our payment provider; we never see or store your card number.
Basic site analytics: pages visited, referring site, and general device and location information, collected by our website host.
How we use it
To reply to your inquiry and, if we work together, to run your project.
To send the resource you asked for, such as a field guide, and a short series of follow-up emails about it.
To send our newsletter, if you subscribed or asked for it.
To deliver purchases and support them.
To understand how the site is used and improve it.
We do not sell or rent your personal information, and we do not share it for other companies’ advertising.
Who processes it for us
We use a small number of service providers to run the site and our email: our website host (Framer), our email platform (Kit), our Instagram messaging tool (ManyChat), our automation connector (Make or Zapier), our email provider, and, for purchases, our payment and delivery provider. They process your information on our behalf and only to provide their service. Their own privacy policies also apply.
Emails and unsubscribing
Every marketing email we send includes an unsubscribe link. You can also reply to any email or write to us and we will remove you. Emails about an active project or a purchase are sent regardless, because they are part of the service.
Cookies
The site uses the cookies and similar technologies our host needs to run it and to measure visits. We do not use advertising cookies. You can block cookies in your browser settings; the site will still work.
How long we keep it
We keep newsletter and resource sign-ups until you unsubscribe or ask us to delete them. We keep project and purchase records for as long as we need them for the work, our records and our legal and tax obligations.
Your choices
You can ask us what information we hold about you, ask us to correct or delete it, or ask us to stop emailing you. Write to taylor@houseofresonance.co and we will respond within 30 days.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we will update the date on this page. Significant changes will be noted on the site or by email.
Contact
House of Resonance · Evergreen, Colorado · taylor@houseofresonance.co